HOSOPOW Battery Company Limited

Email: sales@hosopow.com

Privacy Policy

HOSOPOW Privacy Policy

At HOSOPOW, we specialize in drone batteries and take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website. By accessing or using our Service, you consent to the practices described herein.

1. Who We Are
HOSOPOW is the operator of this website, dedicated to providing high-quality drone battery products and related services. We act as the data controller for the personal information we collect.
2. Information We Collect
We only gather information necessary to fulfill service purposes, which includes:

  • Personal Identifiable Information: Name, email address, telephone number, shipping/billing address provided when placing orders or contacting support.
  • Transaction Information: Payment details (processed via secure third-party gateways; we do not store credit card data) and order history.
  • Technical Data: IP address, browser type, visited pages, and device information (e.g., model, system version) to optimize website performance.
  • Cookies: Small data files to enhance user experience (you may disable cookies, but some features may be limited).

3. How We Use Your Information
Your data is used exclusively for:

  • Processing and delivering orders, including shipment updates.
  • Providing customer support (e.g., addressing battery compatibility or warranty inquiries).
  • Improving our products/services (e.g., analyzing usage trends to enhance drone battery performance).
  • Sending important notifications (e.g., order confirmations, policy updates).

We will not use your information for unrelated purposes without explicit consent.
4. Information Sharing
We never share your personal information with third parties except in these cases:

  • Authorized Service Providers: Third parties assisting with order fulfillment, payment processing, or website maintenance—they only access data needed for tasks and are bound by confidentiality obligations.
  • Legal Requirements: Disclosure to comply with laws, enforce our terms, or protect rights, property, or safety.
  • With Your Consent: Sharing only after you explicitly agree.

5. Data Security & Retention

  • Security Measures: We use SSL encryption and access controls to protect data from unauthorized access, loss, or theft. While we strive for maximum security, no online transmission is 100% foolproof.
  • Retention Period: We retain personal information as long as needed for order processing, legal compliance, or service improvement. After that, data is anonymized or securely destroyed.

6. Your Rights
You have the following rights regarding your data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask to update inaccurate or incomplete data.
  • Deletion: Request erasure of your data (except when retention is required by law).
  • Withdrawal of Consent: Revoke consent for non-essential data use at any time.

To exercise these rights, contact us via the details below.
7. Policy Updates
We may update this Privacy Policy to reflect legal changes or business needs. We will notify you of material updates via email or website notification, and the revised policy will take effect immediately upon posting.
8. Contact Us
If you have questions about this Privacy Policy or your data, reach out to:

  • Email: rclipo516@gmail.com
  • Phone: 13534141560
  • Address: Room 503, TenglongTai Building, Longhua Rd, Longhua Dist, Shenzhen, China

Who we are

Suggested text: Our website address is: https://hosopow.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://hosopow.com/hosopow-privacy-policy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.